OVERVIEW:
In today’s competitive market, developing our human capital assets is a strategic goal of the organization. As managers one our key skill sets is how we manage people. The central theme of leadership is getting things done through people. The classic perspective is that “all managers are leaders, but not all leaders are managers.” Leadership is viewed as a subset of management. What has been your experience in your personal, school, or professional life?
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Really listen with greater clarity (Video Lecture – YouTube):
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Smart People Skills (Video Lecture – YouTube):
DISCUSSION QUESTION:
You are a bright, hard-working entry-level manager who fully intends to rise up through the ranks. Your performance evaluation gives you high marks for your technical skills but low marks when it comes to people skills. Do you think people skills can be learned, or do you need to rethink your career path? If people skills can be learned, how would you go about it?
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