250 words( I need it in 5hrs )Discuss the following points regarding the total quality management concept:Discuss personal experience in regard to quality improvement programs.If you have no experience, you should gain some from friends or work colleagues or—as a last resort—news articles.If news reports are used, references and in-text citations must be provided.What has led to the more comprehensive strategic view about total quality management?Why did some quality initiatives fail?
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