After completing the self-assessment of conflict management style what did the assessment identify as your dominant (lowest score) and 2nd most dominant (2nd lowest score) approach to conflict? Would you agree with this assessment? Why or why not?Select one of the conflict situations you recalled to respond to the following questions:Briefly describe the conflict you will be using for this exercise. Describe it from the viewpoint an objective observer of the conflict that occurred – step away from any emotion you have about it and be honest.What approach to dealing with the conflict did you use?Looking at the article by Shuss et al (2015) evaluate the usefulness of the approach you used using the pros and cons of each assessment style and the particulars of the conflict you are recalling.Based on the Shuss et al (2015) article – would there have been a more useful approach for you to use, if so, which one and why?From the Conflict Engagement series of articles:Based on the article addressing Emotional and Social Intelligence in Conflict Engagement, which emotional intelligence competencies and social intelligence competencies did you use? In retrospect, were there any that you did not use that would have been useful? Why?Based on the article addressing Creating Connection and Cultivating Curiosity, did this conflict end with a greater sense of connection ? Looking back on the situation describe your responses which might have created a connection using the PEARLA mnemonic. Which were missing in your approach?
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